How long does it take to process my order?
All items are handmade and made to order. Processing time is typically 3–7 business days before shipping.

Do you offer rush orders?
Rush orders may be available depending on workload. Please contact us before placing your order to confirm availability.

Can I customize my order?
Yes! We specialize in personalized items including t-shirts, tumblers, keychains, and more. Please provide accurate personalization details when ordering.

Can I see a proof before production?
Proofs are provided upon request for custom designs. Production begins once approval is received.

How long does shipping take?
Shipping times vary based on carrier and location but typically take 3–5 business days after processing.

Do you provide tracking information?
Yes! Tracking information will be emailed once your order ships.

Do you accept returns or exchanges?
Due to the personalized nature of our products, we do not accept returns or exchanges unless an item arrives damaged or incorrect.

What if my order arrives damaged?
Please contact us within 48 hours of delivery with photos of the damaged item so we can resolve the issue.

How can I contact Kaki Creates?
You can reach us through the Contact Us page or via our social media accounts.

Where can I follow Kaki Creates?
Follow us on Instagram and Facebook for new product launches, sales, and updates!